OVERVIEW
HomeManager gives AMX dealers the ability to generate additional revenue, deliver enhanced customer service and support their customers' systems online - all through a single application. With Remote system monitoring and access, using the online, PC-based interface, homeowners can access their systems and make adjustments over the Internet. Notifications are sent via email, page or text message notifying users when service is necessary or when devices become unplugged or are offline. Residents can also leave messages for others and schedule family or group events.
COMMON APPLICATION
Perfect to allow homeowners to "schedule and forget about" system events, be proactively notified of maintenance and security issues and instantly message their dealer for service.
FEATURES
- Revenue Generation Flexibility - Dealers choose the way they want to sell the software, such as with the system, as an add-on, or as an ongoing service contract
- Proactive Customer Service - Immediately notify the dealer of equipment failures or upcoming system maintenance
- Manage Home Electronics
- Schedule Automated Events
- Service From Virtually Anywhere - Dealers can log in to HomeManager from anywhere with an Internet connection to address user issue
- Interact with up to 1,000 separate NetLinx systems with a single RMS web-based console
* Available for Outlook/Exhange only
For more information, visit the Resource Management Suite Info Center - www.amx.com/rms.
SPECIFICATIONS
SERVER DETAILS
- Supports Windows Authentication for user and access management
- Users view may be managed by administrator
- Redundant server support with automatic failover using Microsoft Cluster Services
- Supports IPSec the new security standard network access and the Internet
- SNMPv3 for additional IT monitoring
SYSTEM REQUIREMENTS
- Microsoft Windows® 2000 or 2003 Server with IIS 5.0 or greater
- Processor: Intel Pentium IV 3 GHz (x86) or Intel Pentium Dual/Quad Core 2.0 GHz
- Memory: 2 GB RAM
- Hard Disk: 500 MB Hard Drive allocation for RMS files
- Adobe Acrobat Reader®
- MDAC 2.8 (included)
SUPPORTED DEVICES
- Microsoft SQL Server 2005 Express Edition (download available free from Microsoft)
- Microsoft SQL Server 2005 Standard Edition
- Microsoft SQL Server 2005 Enterprise Edition
- Microsoft SQL Server 2000
SUPPORTED WEB BROWSERS
- Microsoft Internet Explorer 6 (PC)
- Mozilla Firefox 2.0(PC & Mac)
SUPPORTED SCHEDULING INTERFACES
- Microsoft Exchange Server 2000 (SP3)
- Microsoft Exchange Server 2003 (SP2)
- Novell GroupWise 6
- Lotus Notes R5 or later
- Planon version FO-SE 4.33 matchcode g
Learn important installation, configuration and programming techniques in the following course(s) from AMX University:
- Getting Started with RMS (Online)
- RMS Server Configuration Wizard Tutorial (Online)
- RMS Configuration & Programming
For schedules and registration for these and any AMX University courses, visit www.amx.com/training.
QUICK TIP: Take HomeManager To The Next Level with Anterus RFID Tracking
The Anterus RFID system integrates with HomeManager to allow homeowners the ability to tag anything in their home and keep their items secure by being notified anytime they are removed from the coverage area. We invite you to learn more about the Anterus RFID Solution.
READ ABOUT IT
We invite you to discover more about the capabilities of RMS and HomeManager by downloading the HomeManager Brochure as well as the AMX RMS White Paper.
SPOTLIGHT: Resource Management Suite
Save time, resources & increase your ROI. RMS has a solution tailored specifically for your vertical market. Visit www.amx.com/rms/ to learn more.